Terms of Service

1. The service

YakTimer is a time tracking, expense and invoicing service operated by Yakware, Ltd ("Yakware", "we"). By creating an account or using yaktimer.com you agree to these terms on behalf of yourself and, where applicable, the organisation you represent.

2. Your account

You are responsible for the accuracy of the information in your account, for keeping credentials secure, and for the activity of the people you invite. You must be legally able to enter this agreement and use the service only for lawful purposes.

3. Your data

The time entries, clients, projects, expenses and invoices you record belong to you. You grant us only the rights needed to operate the service (storing, processing, displaying and transmitting your data on your instructions — for example emailing an invoice to your client). You can export your data or request deletion at any time.

4. Billing

Paid plans are billed per seat, monthly, as described on the pricing page at the time of purchase. Trials are free and end without charge — we don't take a card up front. You can cancel at any time; access continues to the end of the paid period. Payment processing is handled by Stripe; we do not store card numbers.

5. Invoicing and payments to you

Where you connect Stripe or PayPal to collect payment from your clients, that relationship is between you and the payment provider. We pass instructions on your behalf and never hold your clients' funds.

6. Service quality

We work to keep YakTimer fast, accurate and available, but the service is provided "as is" without warranty of uninterrupted or error-free operation. You remain responsible for reviewing time, invoice, payroll and tax figures before relying on them. To the extent permitted by law, our liability is limited to the fees you paid in the month the issue arose.

7. Acceptable use

Don't attempt to breach the security of the service, access other customers' data, resell the service without an agreement, or use it for unlawful activity. We may suspend accounts that put the service or other customers at risk.

8. Changes and termination

We may update these terms; material changes are announced in the product or by email at least 14 days in advance, and continued use after that means you accept the change. You may close your account at any time; we may terminate accounts that breach these terms.

9. Contact

Yakware, Ltd, United Kingdom — support@yakware.com. These terms are governed by the laws of England and Wales.